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Privacy policy

PRIVACY POLICY

Last updated: February 1, 2026

Tribalego operates this store and website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Tribalego is powered by Shopify, which allows us to provide these Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, make a purchase, or otherwise interact with our Services.

Personal Information We Collect When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. We may collect the following categories of personal information:

  • Contact Information: Name, address, billing address, shipping address, phone number, and email address.

  • Order Information: Items you view, add to your cart, or purchase, and your payment details (processed securely by third-party providers).

  • Device Information: IP address, browser type, time zone, and cookie data.

How We Use Your Personal Information We use your personal information to:

  1. Provide Services: Process payments, fulfill orders, arrange for shipping, and manage returns.

  2. Marketing: Send you promotional communications (only if you have opted in to our newsletter).

  3. Security: Detect potential risk and fraud, and protect your account.

How We Share Your Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • Shopify: Our e-commerce platform provider.

  • Shipping Carriers: To deliver your orders (e.g., GLS, Bartolini, DHL).

  • Payment Processors: To securely process your payments (e.g., Stripe, PayPal, Apple Pay).

GDPR Rights (For European Customers) If you are a resident of the European Economic Area (EEA), you have the right to control your personal data. You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Erasure: Request that your personal information be deleted.

  • Correction: Request that your personal information be corrected or updated.

If you would like to exercise these rights, please contact us through the contact information below.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, except where we are required to retain it by law (e.g., for tax purposes in Italy).

Cookies We use cookies to improve your browsing experience and to analyze how our website is used. You can control and manage cookies through your browser settings.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via e-mail or by mail using the details provided below:

Tribalego Via Appia 1581 04026 Minturno (LT), Italy Email: info@tribalego.com